When you pick Averitt as your carrier of your choice, you are also choosing one of the most professional teams in the transportation industry. From our associate’s unmistakable red uniforms and clean appearance to our clean, modern fleet of equipment to the way our customer service representatives will handle your calls, you can always expect to receive the most professional service at all levels.
With our associates’ interaction with your customers, we know that it is not just our image that we have to be considerate of. We know that our associates are an extension of your image and your reputation.
There are several ways that we strive to be a transportation leader when it comes to professionalism:
- Hiring. A career with Averitt begins with a stringent hiring and interviewing process. We only choose the best of the best that carry a team spirit and truly understand that we are only as strong as our weakest link.
- Training. Averitt associates go through an extensive training process before they are allowed to represent our customers. All associate, from drivers to dock associates to customer service representatives, undergo thorough training courses - some as long as eight weeks.
- Image. When it comes to appearance, we take great pride in how our associates represent our team and your team. Our image policy requires Averitt associates to always maintain a professional appearance through company uniforms and personal grooming.
- Service. When you interact with an Averitt associate, you will know that they are there for you. To be able to see your business succeed is our desire. We will work closely with you every step of the way to make sure you receive the most efficient and professional transportation and logistics services available in the industry.
But don’t just take our words for it; listen to what our customers have to say:
“Averitt’s driver is an extension of Virco; interacting with literally thousands of our customers each year. And frankly, they do a great job representing our brand and our culture,” says Paul Gall, Corporate Director of Logistics for Virco. “Averitt’s hiring practices professional standards and values align well with Virco’s, which is one of the reasons our relationship is so strong and continues to grow.”