Online Help Center

Need help? You've come to the right place!

Click on any of the tools below to find help on utilizing the online tools available on

Need immediate assistance?
Contact our Customer Technology Support Team at 877-281-7131 or e-mail



Planning Your Shipment

  • Transit Time Calculator
  • LTL Service Maps
  • Facility Locator
  • Create a BOL
  • Density Calculator

Get a Rate Quote

  • Standard LTL Rate Quote
  • Volume/Truckload
  • Specialized Services
  • Final Mile/White Glove
  • Rate Quote History
  • Carpet Rate Quote

Ship Your LTL Shipment

  • Create a BOL
  • Submit a Pickup Request


  • Get help using Ship PLUS, our one-stop online shipping interface
  • Create a Template


Track by Service Type

  • LTL Tracking
  • Truckload Tracking
  • Supply Chain Tracking
  • Track by Pickup Number
  • LTL Loads in Transit
  • Truckload Loads in Transit


  • Set up and manage your e-Notifications, via text message or email

Other Tracking Solutions

  • Setup Automated Tracking Reports


Image Viewer

  • LTL
  • Truckload

Online Invoices

  • View Open Invoices Online
  • Paperless Invoices

Manage Reports

  • Online Reporting

Claims Center

  • New LTL Claim
  • New Truckload Claim
  • Claims Status

Other Tools

  • Address Book
  • Request PROs