Weather / Service Updates

DIRECT SERVICE AREA

Weather-related service updates from the past 7 days:

PUERTO RICO: All service standards have been suspended indefinitely due to the limited access of certain areas.

Friday, Dec 8

ALABAMA

  • Birmingham - CLOSED

  • Gadsden - OPEN, with limited service
    There will be no limited pickup or delivery service on Friday, Dec 8 to the Gadsden service area.

ALABAMA

  • Atlanta West - CLOSED

MISSISSIPPI

  • Jackson - OPEN, with limited service
    There will be limited pickup or delivery service on Friday, Dec 8 in the Jackson service area.

NORTH CAROLINA

  • Asheville - OPEN, with limited service
    There will be no pickup or delivery service on Friday, Dec 8 to any areas west of Asheville, including Candler, Canton, Waynesville, Sylva, Bryson City, Cherokee, Franklin, Hayesville, or Murphy.

TENNESSEE

  • Chattanooga - OPEN, with limited service
    There will be no pickup or delivery service on Friday, Dec 8 to the Ellijay, Blue Ridge, and Calhoun area.

TEXAS

  • El Paso - OPEN, with limited service
    There will be limited pickup or delivery service on Friday, Dec 8 in the El Paso service area.


 

NORTH AMERICA LTL NON-DIRECT SERVICE AREA

Weather-related service updates from the past 7 days:

Thursday, Dec 7

MOUNTAIN VALLEY EXPRESS

Due to fires in Southern California, there may be limited service for the near future in the following areas: Agoura Hills Calabasas Camarillo Canoga Park Chatsworth Granada Hills Lancaster Malibu Moorpark North Hills Ojai Oxnard Pacoima Palmdale Port Hueneme San Fernando Santa Clarita Santa Paula Simi Valley Sylmar Thousand Oaks Valencia Ventura Woodland Hills.

 


Freezable Freight Advisory

We want to make sure your shipments are handled properly and arrive to their destination the way you intended.

In regards to freezable freight, please note:

  • If your freight is subject to freezing, please make sure “Protect From Freezing” is clearly marked on the bill of lading.

  • When shipping freight that must be protected from freezing, please download and fill out our Freezable Freight Waiver. More information about our Freezable Freight Policy can be found on our Averitt 100 Rules Tariff, Item 810-50 (for LTL) and 55 (for Truckload).

  • We will not pick up freezable freight in one-day lanes on a Friday (or the day before a holiday), or in multi-day lanes on a Thursday or Friday (or two days before a holiday).

  • We will not pickup freight that is traveling within a service center area with temperature less than 15 degrees.


Please continue to visit www.averittexpress.com for more facility/service updates.

If you have questions about your shipment, you may contact our call center 24 hours a day by calling 1-800-AVERITT (283-7488) or utilize the online features available on this site.